Scope of service
POINTS TO NOTE
We are currently present in Ahmedabad, Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, Delhi NCR and Pune.
You can give us a call at 39889988 or email us at email@example.com
The service can be done in customer’s absence however one authorized representation from customer’s side is requested as permission is sought by our team before accessing certain areas like Cup-board or Enclosures, highlight if any area is fragile, hand over precious items if its lying in open etc. Exceptions being new or full empty house where customer’s presence is only requested at the start and finish for handover process. One Team leader is deployed for every full house cleaning jobs like Intensive, Deep Cleaning Services to supervise and coordinate with customer.
The team will carry relevant cleaning chemicals and aids as per the service booked. We would request to provide basics such as ladder, garbage bin and mop bucket. Live electricity and water supply is required.
At Hicare we can assure you of the best professional service however if you have any complaints, suggestions or feedback in regards to the service quality or the team, pricing etc please give us a call to our customer care at 39889988 or email us at firstname.lastname@example.org. It is advised to do this within 24 hours of your service delivery.
In the unlikely event of any damage done during the service you can give us a call at our Customer Care support 39889988 or email us at email@example.com
We understand that your time is valuable and will always strive to limit the time spent by cleaning expert at the site. However the job might take longer than expected based on the level of soiling or nature of cleaning. Please do expect a buffer of an hour more or less than the stated time to complete the task.
Hicare Home cleaning uses chemicals from the Global brand “DIVERSEY ” having Green seal certification. All the chemicals are odorless and safe for infants, aged people and pets.
A dirty kitchen is home to all bacteria and germs. Periodic deep cleaning of kitchen will remove the grease, dirt from hidden corners and improves the hygiene levels thus reducing chances of pest infestation and food borne diseases.
It takes 3-4 hours for cleaning a kitchen of standard size. However the time may vary based upon depth of dirt and size of kitchen.
Yes, Loft cleaning is done from inside , provided its empty when team arrives and if it’s accessible from outside.
Kitchen cleaning service does not cover cleaning of Jars, washing of Utensils, removal or stacking of breakable chinaware or glassware and interior cleaning of any electrical appliances. Interior Cleaning of display cabinets is done only if empty.
No, Chimney is cleaned and degreased from outside only.
The area is ready to use post cleaning. All the chemicals used are safe, bio-degradable and will not cause any cross contamination.
Our cleaning experts will remove and restack items in the cupboards during cleaning. Customer is requested to make alternate storage arrangement for perishable food items like fruits, vegetable during the process of cleaning.