POINTS TO NOTE
We are currently present in Ahmedabad, Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, Delhi NCR and Pune.
You can give us a call at 39889988 or email us at email@example.com
The service can be done in customer’s absence however one authorized representation from customer’s side is requested as permission is sought by our team before accessing certain areas like Cup-board or Enclosures, highlight if any area is fragile, hand over precious items if its lying in open etc. Exceptions being new or full empty house where customer’s presence is only requested at the start and finish for handover process. One Team leader is deployed for every full house cleaning jobs like Intensive, Deep Cleaning Services to supervise and coordinate with customer.
The team will carry relevant cleaning chemicals and aids as per the service booked. We would request to provide basics such as ladder, garbage bin and mop bucket. Live electricity and water supply is required.
At Hicare we can assure you of the best professional service however if you have any complaints, suggestions or feedback in regards to the service quality or the team, pricing etc please give us a call to our customer care at 39889988 or email us at firstname.lastname@example.org. It is advised to do this within 24 hours of your service delivery.
In the unlikely event of any damage done during the service you can give us a call at our Customer Care support 39889988 or email us at email@example.com
We understand that your time is valuable and will always strive to limit the time spent by cleaning expert at the site. However the job might take longer than expected based on the level of soiling or nature of cleaning. Please do expect a buffer of an hour more or less than the stated time to complete the task.
Hicare Home cleaning uses chemicals from the Global brand “DIVERSEY ” having Green seal certification. All the chemicals are odorless and safe for infants, aged people and pets.
Regular cleaning would prevent any bad odour and maintain better hygiene levels.
Hicare uses neutral and safe chemicals from renowned global brand(Diversey). There will no chances of contamination post cleaning.
Cleaning of single door Fridge may take 2 hours and 3-3.5 hours for double door. Service duration may vary depending on amount of dirt and size of Fridge.
For Fridge cleaning 1 technician is assigned per unit. Our technicians are equally trained to cover the scope of work in stipulated time.
Our cleaning experts will remove and restack items in the racks during cleaning. Customer is requested to make alternate storage arrangement for perishable food items like fruits, vegetable, frozen items during the process of cleaning. Customer is requested to defrost the freezer for better cleaning.
Customer is requested to provide water supply during the process of cleaning. Customers are requested to provide ladder/stool required for cleaning units taller than 6 feet height.
Stain and scratch removal is not included in this service.