POINTS TO NOTE
We are currently present in Ahmedabad, Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, Delhi NCR and Pune.
You can give us a call at 39889988 or email us at email@example.com
The service can be done in customer’s absence however one authorized representation from customer’s side is requested as permission is sought by our team before accessing certain areas like Cup-board or Enclosures, highlight if any area is fragile, hand over precious items if its lying in open etc. Exceptions being new or full empty house where customer’s presence is only requested at the start and finish for handover process. One Team leader is deployed for every full house cleaning jobs like Intensive, Deep Cleaning Services to supervise and coordinate with customer.
The team will carry relevant cleaning chemicals and aids as per the service booked. We would request to provide basics such as ladder, garbage bin and mop bucket. Live electricity and water supply is required.
At Hicare we can assure you of the best professional service however if you have any complaints, suggestions or feedback in regards to the service quality or the team, pricing etc please give us a call to our customer care at 39889988 or email us at firstname.lastname@example.org. It is advised to do this within 24 hours of your service delivery.
In the unlikely event of any damage done during the service you can give us a call at our Customer Care support 39889988 or email us at email@example.com
We understand that your time is valuable and will always strive to limit the time spent by cleaning expert at the site. However the job might take longer than expected based on the level of soiling or nature of cleaning. Please do expect a buffer of an hour more or less than the stated time to complete the task.
Hicare Home cleaning uses chemicals from the Global brand “DIVERSEY ” having Green seal certification. All the chemicals are odorless and safe for infants, aged people and pets.
Day-to-day cleaning is limited to sweeping and mopping where one tends to ignore the crevices, corners or under furniture. Your home needs a deep cleaning to get rid of germs, dirt and pesky stains. Periodic deep cleaning will improve the hygiene levels. Our endeavor is to give your home a spa-like treatment, with the help of professionally trained crew, equipped with state of the art machinery and eco-friendly chemicals (Diversey®).
Deep cleaning of a regular apartment takes 6-8 hours however the duration varies with the size of the apartment and the amount of dirt.
To keep your home sanitized and improve hygiene we recommend to schedule Deep Cleaning services once in 4 months.
Home Deep Cleaning services are slightly higher priced as compared to regular cleaning because of the depth and coverage of the service. The service is carried out by professionally trained cleaning experts who use state of the art machinery and eco-friendly chemicals (Diversey®). Specialized chemicals are used for different surfaces. The rates are inclusive of transportation cost and service tax as per Government policies.
Deep Cleaning is an extensive service however major exclusions are sofa shampooing, utensil cleaning, cleaning the interiors of the kitchen appliances & personal wardrobes, chandeliers & clearing of construction debri. You can however book some of these services separately - like Sofa Shampooing, & Mattress steaming.
No, unless it is empty from inside before service starts.
Hicare does not provide any warranty for the cleaning services. We can assure you of the best professional service however if you have any complaints, suggestions or feedback in regards to the service quality or the team, pricing etc please give us a call to our customer care at 39889988 or email us at firstname.lastname@example.org. It is advised to do this within 24 hours of your service delivery.
We do not guarantee complete removal of old/hard stains in the process of cleaning. We will try to the best of our ability without damaging the surface.
1. Moving to a new house 2. Moving back to a house that have been closed for a while. 3. Post any repair or maintenance work 4. Before any auspicious occasion like Diwali, wedding or housewarming. 5. After any party or event 6. Before welcoming a new born baby at home
No, Kitchen trolleys are not emptied by our technician in Deep cleaning service. They are cleaned from inside only if its empty prior to service starts. However, kitchen trolleys are emptied, cleaned from inside and restacked in our Kitchen cleaning package. If interior cleaning of cabinets and modular trolley is required we recommend booking Intensive cleaning package or kitchen cleaning package.
Ready to use post cleaning
Deep Cleaning covers accessible interiors only however exterior cleaning for pathways, open terraces can be arranged post inspection and charged separately.
We do not charge for any inspection. Inspection can be arranged on prior request only.
If the area of apartment/house is more than what was specified/quoted at the time of booking, additional charges will apply based on scope of work.
In all cleaning services Refrigerator and chimney are cleaned from outside. Refrigerator cleaning from inside is a separate add on paid service.
Our cleaning experts will remove and restack items in the racks during cleaning. Customer is requested to make alternate storage arrangement for perishable food items like fruits, vegetable during the process of cleaning.