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We are currently present in Ahmedabad, Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, Delhi NCR and Pune.
You can give us a call at 39889988 or email us at email@example.com
The service can be done in customer’s absence however one authorized representation from customer’s side is requested as permission is sought by our team before accessing certain areas like Cup-board or Enclosures, highlight if any area is fragile, hand over precious items if its lying in open etc. Exceptions being new or full empty house where customer’s presence is only requested at the start and finish for handover process. One Team leader is deployed for every full house cleaning jobs like Intensive, Deep Cleaning Services to supervise and coordinate with customer.
The team will carry relevant cleaning chemicals and aids as per the service booked. We would request to provide basics such as ladder, garbage bin and mop bucket. Live electricity and water supply is required.
At Hicare we can assure you of the best professional service however if you have any complaints, suggestions or feedback in regards to the service quality or the team, pricing etc please give us a call to our customer care at 39889988 or email us at firstname.lastname@example.org. It is advised to do this within 24 hours of your service delivery.
In the unlikely event of any damage done during the service you can give us a call at our Customer Care support 39889988 or email us at email@example.com
We understand that your time is valuable and will always strive to limit the time spent by cleaning expert at the site. However the job might take longer than expected based on the level of soiling or nature of cleaning. Please do expect a buffer of an hour more or less than the stated time to complete the task.
Hicare Home cleaning uses chemicals from the Global brand “DIVERSEY ” having Green seal certification. All the chemicals are odorless and safe for infants, aged people and pets.
For all Fabric sofa/chair a drying time of 2-3 hours is required by letting the fan on along with natural ventilation. 90% moisture is extracted during cleaning process remaining to be air dried. Drying time may vary with fabric type and weather conditions. For all leather sofa/chair no drying time is required, ready to use post cleaning. For Carpet drying time of 3-4 hours is required. It should not be used till it dries completely otherwise it may not smell fresh and get stained again easily.
We do not guarantee complete removal of old/hard stains in the process of cleaning. We will try to the best of our ability without damaging the surface.
Yes, sofa polishing service can be availed for Rexin, Leatherite or leatherette sofa also at the same charge.
Delicate fabrics like Silk, Suede and velvet fabrics are not suitable for any water based treatment and needs to be dry cleaned. As Sofa Shampoo is water based treatment hence is not recommended for delicate fabrics.